StockWise provides digital software and stock-market data services through paid subscriptions.
Subscription payments are generally non-refundable once the subscription has been activated and the user has gained access to the paid features or data.
A refund may be considered in the following circumstances:
📋 How to request a refund
Refund requests must be submitted within 7 days of the payment, along with the payment/order reference and details of the issue.
Refunds approved by StockWise will normally be processed to the original payment method within 5–7 business days. The actual time taken for the credit to appear may depend on the customer's bank or payment provider.
Users may cancel their subscription at any time. Cancellation will prevent renewal of the subscription, but does not automatically entitle the user to a refund for the current subscription period.
⚠️ Important
Cancellation stops future renewals. It does not trigger an automatic refund for the current billing cycle.
If a free trial is offered, users may use the service during the applicable trial period. No refund is applicable for a subscription purchased after or during the trial period unless the payment qualifies under the refund conditions above.
For refund or cancellation-related queries, customers may contact StockWise support through the contact details provided on the StockWise website or application.